We hope you are always happy with your order, however if you are not completely satisfied, we would be more than happy to offer you a refund or exchange.
Items must be shipped in the original packaging & condition, within 5 days of delivery to be eligible for a full refund (minus shipping costs). Personalized or custom items are not eligible for refunds or exchanges.
The customer will be fully responsible for the shipping costs associated with returning their order, except in the case of shipping damages or defective product.
If any of your items arrive broken or damaged, please send photos of items along with photos of all shipping boxes to email@example.com within 5 days of receiving your order.
If you need to request a return or need additional support, please email us at firstname.lastname@example.org.